We are proud to offer upgraded online shopping and ecommerce services to serve you better. To offer these services, we sometimes collect information from you as discussed below and in the Web Measurement and Customization section (section 5) of this Privacy Policy Statement. The United States Mint never sells this information or rents it to anyone. Access to it is limited to authorized United States Mint, vendor, and contractor personnel (who are governed by contractual privacy provisions), and is subject to multiple security protocols. It may be subject to Privacy Act routine use disclosures and to disclosure as otherwise required by law. If you prefer not to provide personally identifiable information online to the United States Mint, we also offer alternate methods to access our products and services by using the United States Mint's toll-free customer service line 1-800-USA-MINT (872-6468) or TTY 1-888-321-MINT (6468), from the United States Mint retail point of sale store at our headquarters facility in Washington, DC, and from one of the contractor-operated sales venues at our facilities in Philadelphia, PA, or Denver, CO (which are not United States Mint retail points of sale). We also sometimes offer numismatic products through United States Mint retail points of sale at events such as on-location product launches and numismatic conferences.
a. If you choose to register to create an online shopping account (05/2022):
To register for an online shopping account, we require you to provide your full name, telephone number, log-in name, password and security question response, and email address. You will also be asked to verify that you are over the age of 18 years old. You do not have to provide this information, but if you do not provide it you will not be able to create an online shopping account or enjoy account benefits (such as self-directed one-stop online account and email subscription management, order history access, wishlists, and address and credit card storage). You may also, but are not required to at the time of account creation, provide your billing and delivery address (including country, city, state and zip), payment information (such as credit card, Paypal, or bulk purchaser payment methods), and product and communication preferences. We and our contractors store the required registration and any other optional account information you provide in electronic databases. When you make purchases and use account services, the United States Mint and its contractors store your preferences, delivery information for you and your gift recipients, and other order history (including advance product enrollment, sometimes referred to as product "subscription"), and address book entries with your account information. To this, we add information obtained using multisession Web measurement and customization technologies for which you have opted-in by registering, as noted in the Web Measurement and Customization section of this Privacy Policy Statement (section 5).
We and our contractors and service providers use some or all of this information to process your orders and understand your interests and preferences to improve your shopping experience in the store, and to help us better understand our customers generally and discover potential new customers with similar preferences and interests. We also use it to provide you with tools to manage account services, to communicate with you, and to improve our products and services generally. We also may use it to personalize Product and Promotion Update emailed newsletters if you subscribe to them, and to make personalized product recommendations while you browse our online store. If you provide third parties' names and addresses and ask us to ship products to them, we do not market to them unless they also purchase products or services directly from us. After you provide your username and password, you may access, review, and edit your account information online. Information you provide may be shared with government contractors for analysis only in connection with the services we offer. Registered account holders may unsubscribe from United States Mint communications by following the procedures in Section 8, Unsubscribing from United States Mint Communications.
If you had an online shopping account existing at the time we launched our upgraded ecommerce services (October 2014), we invited you to confirm your registration and create a password to maintain access to your account and account services. To do this, you need the answer to your security question that you provided when you first registered for an account on the online store.
b. If you choose to purchase online as a guest (including via our mobile application) (07/2021):
You do not need to create an online shopping account to make a purchase from our online store. When you purchase from our online store, we require information such as your credit card data, and telephone numbers, names, and email and postal addresses for you or your recipient (this is called "Guest Check Out"). You do not have to provide this information to browse our Web site, but if you choose not to provide it, you will not be able to make a purchase online.
By purchasing from our online store as a guest (including from a mobile device via our mobile application), you are opting in to certain collections and uses of your browsing and personal information, as noted in the Web Measurement and Customization section of this Privacy Policy Statement (section 5). The United States Mint and government contractors store your purchase information in electronic databases with your other stored data and the information obtained using Web measurement and customization technologies for which you have opted-in, and may share it with government employees and government contractors and service providers. We and our contractors and service providers use some or all of this information to process your orders, communicate with you in connection with your orders and the products and services we offer, understand your interests and preferences, and discover potential new customers with similar preferences and interests. We also may use it to personalize Product and Promotion Update emailed newsletters if you subscribe to them, and to make personalized product recommendations while you browse our online store. You may unsubscribe from United States Mint communications by following the procedures in Section 8, Unsubscribing from United States Mint Communications.
c. If you choose to use other online store information services (order tracking, assistance by email, chat assistance) (09/2014):
You do not need to create an account to use these and many of our other online services. To use these services and features, depending on the medium and the nature of your request, we may require information such as your name, email and delivery address, or order number. You do not have to provide this information, but if you choose not to provide it, you may not be able to use the services for which the information is required. When you use services such as order tracking and email or chat assistance, we collect and store the information you provide and use it to deliver the services you request.
d. If you choose to subscribe to our emailed promotional/informational newsletters (Product and Promotion Updates, Coins Online, News Releases, and Lessons that Make Cents) (07/2021):
You are opting in to certain collections and uses of your browsing and personal information, as noted in the Web Measurement and Customization section of this Privacy Policy Statement (section 5), when you subscribe to our emailed promotional/informational newsletters. When you subscribe, we collect information including your name, email address, and (optional) birth month. We store this information with your other data and the information from Web measurement and customization technologies for which you have opted-in and use it to understand your preferences. We also may use it to personalize Product and Promotion Update emailed newsletters if you subscribe to them, and to make personalized product recommendations while you browse our online store. Subscribers to emailed newsletters Product and Promotion Updates, Lessons That Make Cents, News Releases, or Coins Online may unsubscribe by clicking on the "unsubscribe" link on the newsletters we send. You do not have to provide your email address or other subscription information to enjoy other features of our Web site, but if you do not provide this information and subscribe to emailed newsletters, you will not be able to have the newsletters and other materials you request emailed to you, and you cannot unsubscribe from newsletters you receive except by doing so via the email sent to you. If you were a subscriber to one or more of these four newsletters at the time we launched our ecommerce upgrade in October 2014, you may have continued to receive the communications you'd previously requested. If you currently have such a subscription to Product and Promotion Updates but would like to receive a version of that newsletter that may reflect your interests should we offer one, or if you would like to receive a newsletter at a different email address, you will need to create a new subscription, and will be opting in to the data collections and uses noted above.
e. If you purchase offline by telephone call order or directly from a United States Mint retail over-the-counter point of sale (07/2021):
If you choose to make a purchase from the United States Mint by telephone call order or directly from the United State Mint in a retail transaction at our headquarters store or in an over-the-counter point of sale transaction directly from us in another location, our customer service representatives follow standard procedures to collect your information. For telephone call orders, we require you to identify the products you wish to purchase, and to provide information such as credit card data, and telephone numbers, full names and postal addresses for you and your recipient. Telephone calls are recorded for quality assurance and training, and our representatives use software to document your telephone orders, including your personal information. If you call to place a telephone order, we will notify you that the call may be recorded and you may disconnect at any time. You do not have to provide the referenced information, but if you do not, you will not be able to make a purchase.
f. If you choose to sign up to receive Product Release Notifications and other Promotional Updates via SMS (Text Messaging) Services (07/2021):
You do not need to sign up for an emailed newsletter to receive information and notifications about upcoming product releases and other promotions. You may choose to subscribe to SMS Text Messaging product release notifications and other promotional updates or on-sale notifications about a specific product from the United States Mint. In our Web site Terms of Use you can find a list of carriers that our SMS provider currently supports, along with more information on our Text Messaging Services, including how to sign up and terminate the services. If you choose to sign up to receive product release notifications and other promotional updates or specific product notifications via our Text Messaging Services, we require you to confirm that you are at least 18 years of age, agree to our Web site Terms of Use, and provide a mobile phone number for which you have the right and authority to consent to receive United States Mint text messages to both the mobile device and the device number from which you have joined. We and our contractors store the mobile number you give us and use it to provide the Text Messaging Services you request. You do not have to provide a mobile device number to obtain information about upcoming product releases and other promotions or on-sale notifications about a specific product on our Web site, but if you do not provide a mobile device number you will not be able to have this information sent by text messaging to your mobile device. To unsubscribe from Text Messaging Services, you may text STOP from the device on which you are subscribed to 69776 at any time. You may also send an email with your mobile number and the subject "STOP" to [email protected] or call 1–800–USA–MINT (872–6468) to be removed from Messaging Services. Unlike signing up to subscribe to our promotional and informational email newsletters, simply signing up to receive Text Messaging Services does not require you to opt in to the browsing recognition, data collections and uses of your browsing and personal information as noted in the Web Measurement and Customization section of this Privacy Policy Statement (section 5).
g. If you choose to sign up to receive Product Shipment Notifications via SMS (Text Messaging) Services (07/2021):
When you purchase from our online store or by telephone order, you may choose to receive SMS Text Messaging notifying you when your product ships, and providing you with package tracking information. In our Web site Terms of Use you can find a list of carriers that our SMS provider currently supports, along with more information on our Messaging Services, including how to sign up and terminate the services. If you choose to sign up to receive product shipment notifications via our Text Messaging Services, we require you to confirm that you are at least 18 years of age, agree to our Web site Terms of Use, and provide a mobile phone number for which you have the right and authority to consent to receive United States Mint text messages to both the mobile device and the device number from which you have joined. We and our contractors store the mobile number you give us and use it to provide the Text Messaging Services you request. You do not have to provide a mobile device number to obtain shipping information, but if you do not provide a mobile device number you will not be able to have this information sent by text messaging to your mobile device. To unsubscribe from Text Messaging Services, you may text STOP from the device on which you are subscribed to 39726 at any time. You may also send an email with your mobile number and the subject "STOP SHIPMENT NOTIFICATIONS" to [email protected] or call 1–800–USA–MINT (872–6468) to be removed from shipment notification Messaging Services. While signing up to receive Product Shipment Text Messaging Services alone does not require you to opt in to Tier 3 data collections and uses, by making an online purchase for which you may wish to receive shipment notifications by Text Messaging, you have already opted in to such Tier 3 collections and uses (See Section 5 Web Measurement and Customization).